OnTheWay LLC ("OnTheWay," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the OnTheWay mobile application and related services.
1. Information We Collect
Personal Information
- Name
- Email address
- Phone number
- Account login credentials
Location Information
- Real-time GPS location
- Saved locations (home, work)
Usage Information
- Ride history
- App interactions
- Device information
Payment Information
Payments are processed securely through third-party providers such as Stripe. We do not store full payment card details.
2. How We Use Your Information
- Provide and operate the Service
- Match riders with drivers
- Process payments and transactions
- Communicate with users
- Improve app performance
- Ensure safety and prevent fraud
3. Sharing of Information
Drivers and Riders
Limited details such as name, location, and contact info are shared to complete rides.
Service Providers
Third-party services help operate the platform.
Legal Requirements
We may disclose information if required by law.
4. Data Retention
We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
5. Your Rights and Choices
- Access your personal data
- Update or correct your information
- Request deletion of your account
Account Deletion
You may delete your account anytime within the app by selecting "Delete Account" in your profile.
6. Data Security
We implement reasonable safeguards, but no system is completely secure.
7. Children's Privacy
OnTheWay is not intended for individuals under 13 and does not knowingly collect data from children.
8. Third-Party Links and Services
We are not responsible for privacy practices of third-party services linked within our platform.
9. Changes to This Privacy Policy
We may update this policy periodically. Changes will be reflected by updating the effective date.
10. Contact Us
OnTheWay LLC
7058 Dayton Springfield Road
Enon, Ohio 45323
Email: info@onthewayrides.com
Phone: 937-314-1717
11. Your Consent
By using the OnTheWay app, you consent to this Privacy Policy.
